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My dog/cat has had a couple of accidents on my rug. I spot cleaned it when it happened, but it’s starting to smell bad. Can you get the odor out?

My dog/cat has had a couple of accidents on my rug. I spot cleaned it when it happened, but it’s starting to smell bad. Can you get the odor out?

by Zerorez Rug Cleaning | Sep 16, 2019 | FAQs

At-home spot cleaning does not remove enough of the odor-causing bacteria found in pet stains. The result is a lingering odor that becomes worse with humidity. With few exclusions (sorry tufted and machine-made rugs!) we can not only remove the odor when using the...
Can my area rugs be cleaned in place? I don’t want to send them out if I don’t have to.

Can my area rugs be cleaned in place? I don’t want to send them out if I don’t have to.

by Zerorez Rug Cleaning | Sep 16, 2019 | FAQs

We will almost always recommend that you send your rugs in to our rug care center for cleaning. Only in this setting do we have full access to the specialized rug washing and drying equipment necessary to thoroughly, safely, and successfully clean your rugs. In rare...
I used a rented machine to spot clean my Oriental rug after my dog peed on it.

I used a rented machine to spot clean my Oriental rug after my dog peed on it.

by Zerorez Rug Cleaning | Sep 16, 2019 | FAQs

Pet urine deposits, flood damage, improper cleaning methods like steam cleaning, or over-the-counter spotting agents that are just too strong for use on your rug fibers and/or dyes are just a few of the reasons why the colors in your Oriental or area rug may bleed....
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Recent Posts

  • What are the benefits of having protector applied to my rug?
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  • Will you come pick up my rugs? How long will you have them?

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