My dog/cat has had a couple of accidents on my rug. I spot cleaned it when it happened, but it’s starting to smell bad. Can you get the odor out?

At-home spot cleaning does not remove enough of the odor-causing bacteria found in pet stains. The result is a lingering odor that becomes worse with humidity. With few exclusions (sorry tufted and machine-made rugs!) we can not only remove the odor when using the proper protocols – we’ll guarantee it!