Our Philosophy

Zerorez Rug Cleaning believes that to get the best results, you need to start with the best water. That’s why we only use purified, filtered water throughout our cleaning process, and we choose cleaning solutions designed for use on wool and other specialty fibers like silk. We stay away from hard water or harsh chemicals that might damage fibers or dyes.

We GUARANTEE Your Total Satisfaction

Zerorez Rug Cleaning’s Gotta Love It Guarantee assures your complete satisfaction with our services from the very beginning to the very end. Our service guarantee is very simple:

If you are not totally delighted with the results of our cleaning, we will do whatever it takes to make it right. No time limits or small print. Just a solid guarantee that assures your complete satisfaction.

If for any reason you feel we didn’t provide you with the best, most thorough cleaning and service, make sure you let us right away know so we can make it right.

Our Team

Eric Bollmann

Customer Service and Client Experience Management

His mentor, “The Rug Chick” Lisa Wagner of Blatchford’s in San Diego, introduced Eric to the involved and detailed world of Oriental and specialty area rug care in the early 2000s. He’s been fine-tuning his rug care skills ever since!